Complaints Procedure
If you are a client of an ISPS certified therapist, and have a complaint or wish to report an ethical violation, please contact us immediately so we can take appropriate action. We ask you to try and resolve this issue with your therapist first, if possible. We will need to see your 'pay for results' contract you had with your therapist when you call.
Use the web contact form above, or phone the Peak States Institute Director Shayne McKenzie at +61 481 279 233 (eastern Australia), or send us an email at
. If you don't hear from us immediately, please check the email address or phone number and try again (don't forget about time zones!).
Thank you.
Use the web contact form above, or phone the Peak States Institute Director Shayne McKenzie at +61 481 279 233 (eastern Australia), or send us an email at

Thank you.